Subscription Terms
Last updated: July 2025
By purchasing a paid subscription and(or) related purchases on the Website, you acknowledge and agree to these Subscription and Additional Purchases Terms, the Terms of Use and End User License Agreement. If you access to and use of the Website and(or) provide any email to us we will use your information in accordance with the Privacy Policy.
I. SUBSCRIPTION
Plantum - AI Plant Identifier software application (the “App”) is provided by AIBY Inc. (“we,” “us” or “our”) on a free basis. Once you download the App, you will have access to its basic features.
Access to some services and/or additional features within the App (“Premium options”) requires paid subscription.
The full list of paid subscription options and pricing are provided on web pages available at links with domain name “https://myplantum.com” (the “Website“). You can choose different subscription options.
Prices for different subscription options are indicated in the Information section on the Website. All prices for subscription options are subject to change without notice. Prices are in U.S. dollars and may vary in countries other than the U.S. You will have all the necessary information about your subscription plan and duration of the free trial period, if provided, on the Website before the purchase.
Your subscription will be automatically renewed within 24 hours before the current subscription ends. Please see Section V. CANCELLATION to understand how to cancel your subscription to prevent unwanted charges.
Subscription with a free trial period, if provided, will automatically renew to a paid subscription unless you cancel your subscription at least 24 hours before the end of the free trial period. Please see Section III. FREE TRIAL for more details.
II. ADDITIONAL PURCHASES
You also have the option to make additional purchases (if such an offer is available on the Website) besides the subscription, including guides, articles and other digital goods (the “additional purchases”). Upon purchasing these digital content, you are granted a limited, non-transferable, and non-exclusive license to access and use the content for personal, non-commercial purposes (see more in the Terms of Use and End User License Agreement. All offerings are available under the terms described on the Website and in this Agreement. Only the offers listed on the Website are available for purchase.
Digital goods, including guides and other works, will be delivered to the email address provided at the time of purchase within a reasonable timeframe. We are not responsible for delivery failures due to incorrect email addresses, spam filters, or physical addresses provided by the purchaser. It is your responsibility to ensure that the email address provided is correct and capable of receiving digital content.
Key information about these purchases is available on the Website’s purchase page. We strive to provide accurate descriptions of all additional purchases available on the Website. However, we do not warrant that such descriptions are accurate, complete, reliable, current, or error-free.
Additional purchases, including guides and other works, are subject to availability. We reserve the right to limit quantities or discontinue any product or service at any time without prior notice. All prices for additional purchases are listed on the Website and are subject to change without notice. The price charged will be the price in effect at the time the order is placed.
III. FREE TRIAL
You may have the opportunity to try Premium options during a free trial period, if such an offer is available on the Website. After the free trial period expires an auto-renewing subscription period will start on a regular basis.
Please mind that you will be charged automatically unless you cancel your subscription at least 24 hours before the end of the free trial period. When you cancel your subscription you will still have access to the basic features of the App. You can find more details about how to cancel your subscription in Section V.
IV. PAYMENT METHODS
You can pay for your subscription and(or) additional purchases on the Website through debit or credit card, or PayPal (if available on the Website) or other available way.
Payment will be charged to the payment method you provided at the time of purchase or after the end of the trial period (if available). You authorize us to charge the applicable subscription and/or additional purchase fees to the payment method you have chosen. You agree to provide accurate and complete billing information and to promptly update this information if necessary
Please note that we or our third-party payment providers may charge a temporary verification fee in the amount of $0,50 to make sure that your banking card is valid. Any such fee will be automatically credited back to your account.
Your receipt of an order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right to accept or decline your order at any time after receipt. We reserve the right to cancel any order if we believe there is an error, fraud, or unauthorized or illegal activity associated with the order.
V. CANCELLATION
You can cancel your subscription at any time. Subscription is managed by you directly within the App’s account settings. To cancel subscription and turn-off automatic renewal please visit the “Settings” menu of the App and tap on the “Manage Subscription” button. You may also submit a cancellation request through our “Contact Us” form available on the Website as well as in the App.
When you cancel your subscription, you will continue to have access to the Premium options until the end of your current billing period. After the current period ends, your subscription will not be renewed, and you will not be charged again if you cancel at least 24 hours before the renewal date. Cancelling a subscription does not entitle you to a refund for any unused portion of the current subscription period.
To avoid being charged for the next subscription period, ensure that you cancel your subscription at least 24 hours before the end of the current period (or free trial).
Please, note that removing the App from your device does not deactivate or cancel your subscription.
Note that if you have purchased the subscription on the Webpage, you will not be able to control it through the Apple App Store. If you purchase a paid subscription on the App Store, please see Section IX. CHARGES the Terms of Use and End User License Agreement for iOS and Android.
VI. REFUNDS
Please note that, generally, all purchases are final and nonrefundable. There are no refunds or credits for partially used periods, except to the extent required by the laws applicable in your jurisdiction.
- If you purchased a subscription or enabled trial on the App Store: If you are eligible for a refund, you will have to request it directly from Apple. To request a refund, follow these instructions from the Apple support page.
- If you purchased a subscription or enabled trial on Google Play: You may cancel a free trial or a subscription by turning off auto-renewal through your Google Play account settings. To avoid being charged, cancel the subscription in your account settings at least 24 hours before the end of the trial or the current subscription period.
- If you purchased a subscription or enabled trial on our Website: If you are eligible for a refund for any other purchase, please contact us via email: [email protected] or our “Contact Us” form available on the Website and give us a notice including the email address or telephone number associated with your account. Please note that we may ask you to provide us with some additional information if it is necessary for us to proceed with your request.
We provide refunds at our own discretion, subject to applicable laws and our internal policies. Refunds will be issued if we find the request acceptable. Please note that if we do issue a refund or credit, we are under no obligation to issue the same or similar refund in the future.
Be aware that cancelling your subscription as described in Section V will stop future charges but will not result in a retroactive refund for the current subscription period. You will continue to have access to Premium options until your current paid period expires.
VII. CHARGEBACKS/DISPUTES
If, at any time, you initiate a chargeback or otherwise reverse any payment of applicable subscription fees in your account, we may disable or terminate your account immediately at our sole discretion for the breach of your payment obligations hereunder.
We reserve the right to dispute any chargeback received, including by providing the relevant financial institution with any information proving that the payment in question was authorized by the user responsible for such chargeback.
VIII. CHANGES
We reserve the right to modify, terminate or otherwise amend our offered subscription plans at any time. We will give you reasonable notice of any such changes by posting them on or through the App and/or by sending you an email notification, or in other prominent ways. If you do not wish to pay the new fees, you can cancel the applicable subscription prior to the change going into effect.
If you have any questions about these Subscription Additional Purchases Terms, please contact us via our “Contact Us” form available on the Website or via email at [email protected].